便利费常见问题解答|商务办公
What are "convenience fees" and how do they affect various forms of payment I make with the 业务办公室?
Online credit/debit card payments on student accounts are subject to a "convenience fee" that will result in an additional cost to you.
我可以在网上支付学生账户的余额吗?
是的, you can pay the balance of your student account online using debit card, 信用卡或电子支票(eCheck).
Is there a fee for using credit or debit cards for student account payments?
是的. If you are making a payment to your student account using a debit or credit card, 您的付款需支付“便利费”。. Credit or debit card payments of $20 or more will be charged a fee of $3 or 2.总额的75%(以较大者为准). 20美元以下的付款将被收取2美元.75%的费用. 国际卡的费用更高. There are no fees assessed when using the electronic check (eCHECK) option.
Who receives the funds collected from the convenience fees?
The convenience fee is charged by a third party processor, SmartPay. 博天堂官方入口登陆登录 does not receive any part of the convenience fee.
Will the convenience fee show up on my student account statement?
No, the fee will not be reflected on the student account statement because it is not intended to apply to the account balance. The convenience fee will be reflected on your credit card statement. 这取决于你使用的信用卡类型, the fee may be shown separately or it may be combined with the student account payment.
I made a payment on my student account, when will the payment show up?
The payment will show up on the student account shortly after the transaction is complete.
Will a convenience fee be charged on payment plan payments?
If you are enrolled in a payment plan and you choose to pay with a credit or debit card, 便利费将被评估. You can avoid the fee by choosing to pay with eCheck (ACH) or paper check.
买书要收方便费吗?
If books are purchased using the BookCHARGE option and charged to the student's account, and payment is made to the student's account with a credit or debit card, 费用将适用. You can avoid the fee by choosing to pay with eCheck (ACH). Charges made on a credit/debit card at the campus bookstore are covered by the bookstore's credit/debit card policy.
How will the convenience fee show up on my credit card statement?
这取决于你使用的信用卡类型, the fee may be shown separately or it may be combined with the student account payment and shown as a single transaction.
Do other universities charge convenience fees for credit card payments?
是的, it is common for universities to use a third party processor that assesses convenience fees on student account payments.
是否可退还便利费?
The fee is nonrefundable, even if the payment is canceled, refunded, credited or charged back.
Can I pay my student account using a credit or debit card at the 业务办公室?
All card payments on student accounts must go through the third party processor. The 业务办公室 "Cashier" windows will no longer accept credit or debit card payments on "student accounts". 然而, a computer for online "student account" payments is available for customer use in the 业务办公室.
其他付款怎么办,不是学生账户?
The convenience fee applies to all credit and debit card payments on student accounts. 支付入学押金等费用, 捐款, and theater tickets are NOT student account balances and would NOT incur a fee. For a complete list of non-student account transactions that can be completed by using a debit or credit card, 请与商务办公室联系.
我怎样才能避免支付便利费?
The following payment methods will NOT incur a convenience fee:
- eCheck - This is an ACH transfer from your bank account that can be processed online. 登录时 my.dgbts66.com 然后在“付款”下选择一个选项. You will need to log in as a student or authorized user. A student can invite others, such as a parent, to be an authorized user. After logging in, you will be prompted to choose a payment method. Select the box marked electronic check or new bank information. 您将需要您的银行账户和转接号码.
![Blank check illustrating the placement of routing, account, and check number.](/CarrollUniversity/media/business-office/images/blank-check.png)
- Paper checks and money orders - Paper checks or money orders can be mailed to the 博天堂官方入口登陆登录 业务办公室 (100 N. 东大街; 沃基肖, WI; 53186) or dropped off at the 业务办公室 cashier window during business hours. Our current business hours are: Monday through Friday 10:00 a.m. - 4 p.m. 支票应支付给:博天堂官方入口登陆登录.
- Cash - Cash is accepted at the 业务办公室 cashier window during business hours. Our current business hours are: Monday through Friday 10:00 a.m. - 4 p.m.
Can I make a credit/debit card payment over the phone?
The University does not accept credit or debit card payments over the phone, 出于安全和保密的原因.
为什么便利费是2美元.国际支付75%以上?
If you are making an online payment to your student account using a debit or credit card, 您的付款需支付“便利费”。. The fee is determined and collected by a third-party processor and will be added to the total amount of your payment on domestic cards. Credit or debit card payments of $20 or more will be charged a fee of $3 or 2.总额的75%(以较大者为准). 20美元以下的付款将被收取2美元.75%的费用. 国际卡的费用更高.
Will 博天堂官方入口登陆登录 accept credit/debit card payments for non-student account charges?
是的, the University will accept credit and debit card payments without a convenience fee for non-student account payments, 比如入学保证金, 捐款, 体育和剧院门票和校友活动.